Privacy Policy

01 Overview

WanderLuxe Property Group LLC ("WanderLuxe," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy. If you disagree with any part of this policy, please discontinue use of our services.

02 Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

03 How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your reservations and payments
• To communicate with you about your booking, including confirmations, updates, and check-in instructions
• To respond to your inquiries and provide customer support
• To send you relevant promotional communications (only with your consent)
• To improve our website, services, and guest experience
• To comply with legal obligations and enforce our Terms and Conditions
• To detect and prevent fraud or unauthorized activity

We will never use your information for purposes that are incompatible with those listed above without your explicit consent.

04 Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following limited circumstances:

• Service providers: Third-party vendors who assist with payment processing, email communications, and analytics (e.g., Stripe, Supabase, Cloudinary). These providers are contractually bound to protect your data.
• Booking platforms: If your reservation was made through Airbnb, VRBO, or a similar platform, that platform's privacy policy also applies.
• Legal requirements: If required by law, court order, or to protect the rights and safety of WanderLuxe, our guests, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

05 Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage.

• Essential cookies: Required for the website to function properly. Cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are anonymized and do not identify individuals.
• Preference cookies: Remember your settings and preferences for future visits.

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

06 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Booking records are retained for a minimum of 3 years for tax and legal compliance purposes.
• Marketing communication preferences are retained until you unsubscribe or request deletion.
• You may request deletion of your data at any time (see Your Rights below).

07 Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure, access-controlled databases (Supabase with Row Level Security)
• Payment processing through PCI-compliant payment providers
• Regular security reviews and access audits

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

08 Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing emails at any time using the link in any email we send.
• Portability: Request your data in a portable, machine-readable format.

To exercise any of these rights, please contact us at Nicole@WanderLuxePropertyGroup.com. We will respond within 30 days.

09 Third-Party Links

Our website may contain links to third-party websites, including booking platforms and social media. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly. If you believe a child has submitted information to us, please contact us immediately.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date at the top. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

For significant changes, we will make reasonable efforts to notify you via email or a notice on our website.

12 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We take all privacy inquiries seriously and will respond within 30 business days.